How much is shipping to Canada?
We offer free shipping on Canadian orders over $120 CAD.
Otherwise, it's a $12 CAD flat rate.
How much is shipping to the USA?
We offer free shipping on US orders over $120 CAD.
Otherwise, it's a $15 CAD flat rate.
How much is international shipping?
International orders shipping costs are calculated at checkout.
Where can I see my order status?
You will receive a shipping confirmation email with a tracking number as soon as your order has been shipped. Easily track your order after purchase regardless of the shipping location. Download the Shop app to track all of your orders placed through Shopify.
When will my order arrive?
Canada: 3 - 4 working days
USA: 5 - 7 working days
International: 7 - 10 working days
Will there be custom and duties?
There will be no customs and duties on Canadian and US orders. We are not responsible for customs or duty charges incurred on international orders.
What is your return policy?
- We accept returns on all full-priced and up to 20% off items purchased via our online store.
- Items that are more than 20% off can be exchanged or returned for store credit (no refund).
- To initiate your return, please contact us at firstname.lastname@example.org with your order number and reasons for return.
- In order for the item to be eligible for store credit/exchange, the item must be unworn, unaltered and unwashed (be free of perfume, make-up and deodorant). The item must be in its original/undamaged packaging.
- We do not cover the cost of return shipping and original shipping paid cannot be refunded.
- For health and hygiene reason, the following items are final sale and ineligible for returns or exchange : Crew Socks, Mini Crew Socks.
- Customer is responsible for exchange shipping costs. Original and return shipping fees will not be credited.
- All return emails must be submitted within 15 days of purchasing.
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
Still have questions? We're happy to help! Please email us at email@example.com and we will get back to you within 24 hours.
Still have questions? We're happy to help! Please email us at firstname.lastname@example.org.